Terms of Service

Welcome to App Craft Services ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and any related applications or platforms (collectively, the "Services") operated by App Craft Services.

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

App Craft Services provides custom web application development, MVP development, consulting, and related technology services to businesses and individuals. Our services include but are not limited to:

• Custom web application development
• Minimum Viable Product (MVP) development
• Technology consulting and strategy
• Application maintenance and support
• System integration services
• Technical documentation and training

All services are provided subject to the terms and conditions outlined in individual service agreements and these Terms of Service.

When using our Services, you agree to:

• Provide accurate, current, and complete information during registration and project consultation
• Maintain the security of your account credentials and accept responsibility for all activities under your account
• Use the Services only for lawful purposes and in accordance with these Terms
• Not interfere with or disrupt the Services or servers or networks connected to the Services
• Not attempt to gain unauthorized access to any portion of the Services
• Respect intellectual property rights of App Craft Services and third parties
• Provide timely feedback and approvals as required for project completion

You are prohibited from using our Services for any illegal activities, including but not limited to fraud, money laundering, or distribution of malicious software.

Payment terms for our services are as follows:

• Project-Based Services: Payment schedules are defined in individual service agreements, typically requiring a deposit before work begins
• Recurring Services: Billed monthly or as specified in the service agreement
• Payment Methods: We accept major credit cards, bank transfers, and other payment methods as specified
• Late Payments: Late payments may incur additional fees and may result in suspension of services
• Refunds: Refund policies are specified in individual service agreements and may vary by service type

All prices are subject to change with 30 days' notice. Taxes, if applicable, are additional to the stated prices.

Intellectual property ownership is governed by the following principles:

• Client-Specific Work: Upon full payment, clients receive ownership of custom code and applications developed specifically for their project
• Pre-existing IP: App Craft Services retains ownership of pre-existing intellectual property, frameworks, and methodologies
• Third-Party Components: Third-party libraries and components remain subject to their respective licenses
• Portfolio Rights: We reserve the right to showcase completed projects in our portfolio, subject to confidentiality agreements
• Trademarks: All trademarks, service marks, and logos used in connection with our Services are our property or the property of their respective owners

Clients grant us a license to use their trademarks and branding solely for the purpose of providing the contracted services.

We are committed to protecting your privacy and handling your data responsibly:

• Data Collection: We collect only the information necessary to provide our services effectively
• Data Use: Personal and business data is used solely for service delivery, communication, and improvement of our services
• Data Security: We implement industry-standard security measures to protect your data
• Data Sharing: We do not sell or share your data with third parties except as necessary for service delivery or as required by law
• Data Retention: We retain data only as long as necessary for business purposes or as required by law
• Your Rights: You have the right to access, correct, or request deletion of your personal data

For detailed information about our data practices, please refer to our Privacy Policy.

We strive to provide reliable services with the following commitments:

• Uptime: We aim for 99.9% uptime for hosted services, though we cannot guarantee uninterrupted service
• Maintenance: Scheduled maintenance will be communicated in advance when possible
• Support Hours: Technical support is available during business hours (9 AM - 6 PM EST, Monday-Friday)
• Emergency Support: Critical issues may receive after-hours support at our discretion
• Response Times: We aim to respond to support requests within 24 hours during business days

Service level agreements (SLAs) for specific services are detailed in individual service contracts.

To the fullest extent permitted by law:

• Our services are provided "as is" without warranties of any kind, either express or implied
• We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement
• Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We are not responsible for any loss of data, profits, or business opportunities

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

Either party may terminate services under the following conditions:

• By Client: You may terminate services at any time with written notice, subject to payment for work completed
• By App Craft Services: We may terminate services for breach of these Terms, non-payment, or other material violations
• Effect of Termination: Upon termination, access to services will cease, and final invoices will be issued
• Data Return: We will provide reasonable assistance in data migration or return, subject to additional fees
• Survival: Provisions regarding payment, intellectual property, and limitation of liability survive termination

These Terms and any disputes arising from them are governed by:

• Governing Law: Laws of the jurisdiction where App Craft Services is incorporated
• Dispute Resolution: Disputes will first be addressed through good faith negotiation
• Arbitration: Unresolved disputes may be subject to binding arbitration
• Jurisdiction: Any legal proceedings will be conducted in the appropriate courts of our jurisdiction
• Class Action Waiver: You agree not to participate in class action lawsuits against us

For questions about these Terms of Service or our services, please contact us:

We will respond to inquiries within 2 business days.

• Entire Agreement: These Terms, together with any service agreements, constitute the entire agreement between you and App Craft Services
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force
• No Waiver: Our failure to enforce any provision does not constitute a waiver of that provision
• Assignment: You may not assign your rights under these Terms without our written consent
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control
• Headings: Section headings are for convenience only and do not affect interpretation